Mawten Al Thahab protects personal data in accordance with applicable regulations in the Kingdom of Saudi Arabia. We aim for a secure, transparent experience across our website, branches, and digital channels.
Data Collection
We collect data when you complete forms, contact us, request a quote, arrange a branch visit, subscribe to updates, inquire about wholesale or corporate programmes, or browse the website and we analyse usage to improve performance.
Types of Data
Data may include full name, phone number, email address, company name, job title, order or inquiry details, preferred branch, geographic location, and browsing data such as IP address and device type, in addition to any information you voluntarily provide.
Use of Data
We use data to communicate with you, process requests and inquiries, deliver bullion and related services, improve the website experience, manage wholesale and corporate accounts, and comply with regulatory and legal requirements in the Kingdom.
Data Sharing
We do not sell or rent your personal data. It may be shared with approved service providers who help operate the website or deliver our services, with Mansour Investment Holding companies where required for group operations, or with official authorities when required by applicable law.
Data Protection
We apply technical and organisational controls to protect data from unauthorised access, alteration, or disclosure, while acknowledging that data transmission over the internet cannot be completely risk-free.
User Rights
You may request access to, correction of, or deletion of your data, and you may withdraw consent to processing at any time in accordance with applicable regulations in the Kingdom of Saudi Arabia.
Retention and Updates
We retain data only for as long as necessary to fulfil the purposes for which it was collected, and we update this policy when needed by publishing the revised version on the website.
For any questions related to this privacy policy, please contact us by email or phone:
- Email: info@mawtn.sa
Last updated: July 2026